our policies
Shipping Policy
At Halesnax, we take great care in ensuring your favorite snacks reach you fresh and on time. Once your order is confirmed, it is carefully packed and dispatched within 1–3 business days. We collaborate with reliable courier partners across India to ensure safe and timely delivery of every order.
Standard delivery timelines usually range between 4–10 working days, depending on your location. Remote or rural areas may require additional time for delivery. Once your order is shipped, you will receive a tracking ID via email or SMS so you can monitor the status of your package.
We take utmost care in packing every order to maintain freshness and avoid damage during transit. However, in rare cases of delay due to courier issues, weather conditions, or unforeseen events, Halesnax cannot be held responsible. We will, however, make every effort to assist you until your order reaches safely.
For special or bulk orders, or if you require express delivery, please contact our customer support before placing the order. Additional charges may apply for expedited or customized shipping arrangements.